baji bit Privacy Policy
Your personal information is of the highest importance to us. This policy explains in detail how baji bit collects, uses, stores, and protects your data.
This privacy policy applies to all users of the baji bit platform. By using the site, you agree to the terms described in this policy. If you do not agree, please stop using the site. To learn about other legal terms related to our services, read the Terms and Conditions.
Scope of Data Collection
baji bit only collects information that is necessary to provide its services. Data is collected from two main sources — directly from you and through automated technical means.
1.1 Information You Provide
During registration and account management, we collect the following information:
- Full name, date of birth, and national ID details
- Mobile number and email address
- Bank account or mobile banking details (bKash, Nagad, Rocket, Upay)
- Documents uploaded for identity verification
- Details of communications you make with customer support
1.2 Automatically Collected Information
Information collected technically when you access the site:
- IP address and device type
- Browser version and operating system
- Time spent on the site and pages visited
- Cookie and session data
- Transaction logs and betting activity history
Purpose of Data Use
baji bit uses collected information for specific and legitimate purposes. Each purpose is clearly stated below:
2.1 Providing and Operating Services
- Creating, verifying, and maintaining accounts
- Processing deposits and withdrawals
- Applying bonuses and promotional offers
- Providing technical support and customer service
2.2 Security and Compliance
- Preventing fraud, money laundering, and unauthorized access
- Verifying identity and confirming age (meeting the 21+ age requirement)
- Complying with responsible gambling policies
- Identifying and resolving technical errors
2.3 Communication and Notification
- Sending important notices related to your account
- Sending transaction confirmation messages
- Sending promotional information with your consent
Data Sharing and Third Parties
baji bit shares data with third parties only in limited and specific circumstances. The situations in which data may be shared are:
3.1 Service Provider Partners
To process payments, we share only transaction-related information with payment providers such as bKash, Nagad, Rocket, and Upay. Gaming software providers also receive necessary data through secure connections.
3.2 Legal Obligations
Disclosure of information may be required to comply with court orders, lawful requests from government authorities, or applicable law. In such cases, we provide only the minimum necessary information within legal limits.
3.3 Business Changes
In the event of a company merger or acquisition, user data may be transferred to the new entity. You will be notified in advance if such a change occurs.
Data Protection and Security
baji bit applies multiple technical and administrative safeguards to ensure the security of your information.
4.1 Technical Safeguards
- All data transmission is secured through SSL/TLS encryption
- Sensitive information is stored in encrypted form
- Firewalls and intrusion detection systems are active
- Regular security audits are conducted
4.2 Access Controls
- Only authorized staff may access personal information
- Staff are bound by confidentiality agreements
- All access is logged and monitored
4.3 Response to a Data Breach
If a data breach occurs, baji bit will act promptly and notify affected users as quickly as possible. Necessary legal steps will also be taken depending on the severity of the incident.
Cookies and Tracking Technology
baji bit uses cookies and similar technologies to improve site functionality and personalize the user experience.
5.1 Types of Cookies
- Essential cookies: Required for login sessions and security; these cannot be disabled
- Functional cookies: Used to remember your preferences such as language selection
- Analytics cookies: Used to monitor and improve site usage
5.2 Cookie Management
You can control non-essential cookies through your browser settings. However, disabling certain cookies may cause some site features to not work properly.
Data Retention and Deletion
baji bit retains your information only for as long as necessary or legally required.
6.1 Retention Periods
- Active account data: until the account is closed
- Transaction records: for the period specified by financial regulations
- Identity verification documents: until legal requirements are fulfilled
- Customer support records: for as long as they remain relevant
6.2 After Account Closure
Even after an account is closed, some information may be retained for a set period due to financial and legal obligations. After that period, the information is securely deleted or anonymized.
Your Rights
As a baji bit user, you have the following rights over your personal information:
- Right to access: You can find out what information we hold about you and how we use it
- Right to correction: You can request that incorrect or incomplete information be corrected
- Right to deletion: You can request that your information be deleted, within legal limits
- Right to restrict processing: You can limit how your information is used in certain circumstances
- Right to data portability: You can request your information in a structured format
- Right to object: You can object to certain types of use of your information
To exercise these rights, contact our customer support team via live chat or email. We provide support in both Bengali and English, 24/7. To learn about your rights related to responsible gaming, see our Responsible Gaming guidelines.
Protection of Minors
baji bit strictly does not provide services to anyone under the age of 21. Age is verified at registration and confirmed subsequently through identity document verification. If an account holder is found to be under 21, the account will be suspended immediately.
We do not intentionally collect any information from minors. If we are informed that information from a minor has been collected, we will delete it without delay.
International Data Transfers
baji bit's servers may be located in multiple countries. If your information is transferred outside Bangladesh, it is handled under the same or equivalent protection standards. We ensure that applicable data protection standards are followed in international transfers.
Changes to the Policy
baji bit may update this privacy policy from time to time. For significant changes, you will be notified via your registered mobile number or email. Check the "Last updated" date at the top of the policy to confirm the current version.
If you continue using the site after changes are made, you will be considered to have agreed to the updated policy. If any change is not acceptable to you, please request that your account be closed.
Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us:
- Live Chat: Speak to us directly 24/7 using the live chat feature on the site
- Email: [email protected]
Our team can respond to your queries in both Bengali and English. You can also check our Frequently Asked Questions (FAQ) section for quick answers to common questions.